A custom chatbot that answers from your own website, PDFs, manuals, policies and help docs — for customers on your site, or for your team internally. Accurate answers grounded in your content, with sources, and a clear path to a human.
Get my custom chatbot quote See how it works →Answers from manuals, guides and policies — so customers find the answer without opening a ticket.
Staff ask questions about procedures, pricing rules or product specs and get answers with the source document.
Explains services and technical details accurately and captures qualified leads.
Your documents are split into searchable pieces. When someone asks a question, the chatbot finds the most relevant pieces and answers only from them — often called retrieval-augmented generation, or RAG. If the answer isn't in your content, it says so and offers a human.
Website pages, PDFs, Word docs, Google Docs, Notion, help centers and FAQs.
Shows which page or document the answer came from, so people can check.
Content can re-sync on a schedule, so new pages and policies are picked up.
Providers configured so your data isn't used to train public models; internal bots behind a login.
Topics it won't discuss, escalation rules and tone settings you approve.
Connect to your CRM, helpdesk, booking tool or Slack where it adds value.
We decide who it's for, which sources it uses and what it must never say.
I clean and structure documents — the step that makes the biggest difference to answer quality.
Chatbot, retrieval and guardrails set up, branded and connected.
Tested against a list of real questions with known answers before anyone sees it.
Live on your site or internally; I review answers and fill content gaps.
A chatbot trained on your website starts at $1,200. Larger document knowledge bases with integrations typically run $2,500–$5,000, quoted upfront. AI usage billed at cost; optional care from $200/month.
Accounts in your name, content you control, and documentation of how it's built — so you're never stuck with me.
Your website and documents are cleaned, split into searchable sections and indexed. When someone asks a question, the chatbot retrieves the most relevant sections and answers from them. Nothing is 'memorised' into a public model.
A chatbot trained on your website starts at $1,200. Bots that use large document collections, user logins or integrations with other systems typically cost $2,500–$5,000, with a fixed quote after scoping. AI usage is billed at cost.
I use AI providers with business data protections, configure them so your data isn't used to train public models, and keep internal chatbots behind a login. Highly sensitive data can be excluded entirely.
The chatbot is instructed to say it doesn't know and offer to connect the person with you, rather than guess.
Yes. Internal knowledge assistants for procedures, product specs or policies are a common use, placed behind a login or inside a tool like Slack.
A website-trained bot usually takes about two weeks. Larger document projects take three to six weeks depending on content preparation.
Other ways to put your content and data to work.
Tell me what documents you have and who needs answers. I'll reply with a fixed quote.
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