Home/FAQ

The stuff people are
afraid to ask.

Money, timelines, contracts, and "what if it goes wrong" — answered the way we'd want them answered.

Money
How much does a website cost?

Business websites start at $1,800 and e-commerce stores at $3,500. Most business sites land between $1,800–$4,000 and stores between $3,500–$8,000 depending on pages and features. Fixed quote before work starts, always. Full pricing →

How much does digital marketing cost?

SEO starts at $750/month and paid ads management at $900/month flat (ad budget paid separately to Google/Meta). Website care plans start at $150/month. Everything is month-to-month.

Are there hidden fees or setup costs?

No setup fees, no surprise invoices. Third-party costs like hosting ($60–$150/year) and ad budgets are always shown separately and paid directly by you, so nothing is marked up in the dark.

Can I pay in installments?

Yes — typically 50% to start and 50% at launch for builds, with three milestones available on larger projects.

Timelines & results
How long does a website take to build?

Most business websites launch in 2–4 weeks; e-commerce stores in 3–6 weeks. The clock starts when we receive your content, and you get a written timeline with your quote.

How long does SEO take to show results?

Early movement in 4–8 weeks, meaningful results in 3–6 months. SEO compounds — month six always beats month one. Anyone guaranteeing page-one rankings in weeks is selling a story that ends badly.

How fast do paid ads start working?

Campaigns go live within the first week and most clients see meaningful lead flow inside the first month. Early weeks buy data; the data buys profit.

Do you guarantee results?

We guarantee transparent work, honest reporting, and month-to-month freedom to leave. We don't guarantee specific rankings or sales figures — no honest agency can — but our 94% client retention says the results speak anyway.

Trust & ownership
Who actually does the work?

The senior team you meet on the first call. No offshore handoffs, no rotating juniors, no account-manager buffer. Nexo is founder-led by design.

Do I own my website and accounts?

Yes — domain, hosting, code, content, ad accounts, pixels, and analytics are all registered in your name from day one. If we ever part ways, you keep everything, including the data.

What if I've been burned by an agency before?

Most of our clients have. That's exactly why we operate this way: weekly plain-English updates, full account access from day one, fixed quotes in writing, and month-to-month terms so leaving is always easy. Trust is rebuilt with structure, not promises.

Do I have to sign a long-term contract?

No. Builds are one-time projects and every monthly service is month-to-month. Results are the only retention strategy we use.

Logistics
Do you work with businesses outside your city?

Yes — everything we do works remotely. We serve clients across India and worldwide with the same process, communication, and results.

Can you fix or take over a website someone else built?

Usually, yes. We start with a free health check, tell you honestly whether it's worth rescuing or rebuilding, and take it from there.

What do you need from me to get started?

For websites: your content (text, images, logo) — or we can create it. For marketing: access to your existing accounts, or we set up fresh ones in your name. Either way, the free call maps it all out.

What happens after my website launches?

You get 30 days of free support with every build. After that, our care plans keep the site updated, fast, and secure — or you take the wheel yourself. Your call.

Still curious about something? Ask us directly →

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questions?

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